Terms of Service

for MadHat Studios

  1. GENERAL AGREEMENT:
    1. This website is operated by MadHat Studios. Throughout the site, the terms "we", "us" and "our" refer to MadHat Studios. "Services" and "Products" refer to consumer involved transactions. MadHat Studios offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
    2. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, or entering into services provided by this site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
    3. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this site. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.
  2. ONLINE SITE AND STORE TERMS
    1. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
    2. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
    3. You must not transmit any malware or viruses or any code of a destructive nature.
    4. A breach or violation of any of these Terms of Service will result in an immediate termination of your services without a refund.
    5. MadHat Studios will not design, edit, format, or create any AI generated content.
    6. MadHat Studios will not be held liable for any unmarked AI generated content submitted for project/service use by any client.
  3. GENERAL CONDITIONS
    1. Madhat Studios respects client confidentiality and does not disclose private project details, files, or communications outside of the scope of the agreed services. Our Terms of Service function as a binding confidentiality agreement, protecting both the Client and MadHat Studios.
    2. Because these terms are intended to safeguard both parties, MadHat Studios does not sign individual or personal NDAs. Entering into services with MadHat studios constitutes agreement to these Terms, which provide the framework for confidentiality, protection, and professional conduct.
    3. We reserve the right to refuse service to anyone for any reason at any time.
    4. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
    5. You agree to NOT reproduce, duplicate, copy, sell, resell or exploit any portion of the Service(s), use of the Service(s), or access to the Service(s) or any contact on the website through which the service is provided, without express written permission by us.
    6. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
  4. PAYMENT POLICY:
    1. All quotes given are only estimates. Final invoices will reflect additional revisions above included work agreement. Along with additional revisions, a quote does not include transaction fees or the cost of stock photos.
    2. A 50% deposit of the quoted design items (plus 100% of any production items, if applicable) is required for all new projects with the exception of websites and video creation for any service booked more than a week in advance. Within a week's scheduled time, the full amount of rendered services will be due before work on the project will begin.
    3. All invoices must be paid in full prior to the start of any project.
    4. For additional fees incurred during a project, the invoice must be paid within seven days of receipt. If not, the invoice will go into "Late Status."
  5. COPYRIGHT AND OWNERSHIP:
    1. The client guarantees without condition that any element of text or graphics given to MadHat Studios for inclusion in the design do not breach any copyright or trademarks that have been established by any other organization.
    2. Copyright of a rendered service that resulted in any type of file format is owned by the purchasing client. The copyright CANNOT be transferred without permission from MadHat Studios. MadHat Studios has the right to charge a fee up to the amount of $150.00 to transfer the copyright or add an additional copyright owner.
    3. Ownership of the final flattened artwork becomes the full property of the Client once the final invoice is paid in full. Until all fees have been paid, all materials (files) remain the property of MadHat Studios.
    4. MadHat Studios retains the right to display the work in their portfolios. Unless otherwise communicated, all stock photography is used under royalty-free license of MadHat Studios.
  6. CANCELLATION/REFUNDS:
    1. Once a deposit has been paid, there will be no refunds, but a time change can be arranged.
    2. Once a payment has been made and the project has begun, there will be no refunds given.
    3. Once a project has begun, there will be no refunds given.
    4. Once a project is completed, there will be no refunds given.
  7. TERMINATION:
    1. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
    2. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
    3. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.
  8. GOVERNING LAW:

    These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts.

  9. CONTACT INFORMATION:

    Questions about the Terms of Service should be sent to us at: info@madhatstudios.com.

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Award-winning design studio dedicated to creating outstanding results.

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info@madhatstudios.com

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